This one is killing us. After a week of back and forth emails with Microsoft trying to get our screen name to appear online to more than 1000 users at a time, we’ve been told no. The limit with MSN occurs when over 1000 screen names request presence for our screen name at any given time, meaning that if your not one of the lucky 1000, our screen name will appear offline to existing users and new users cannot be added to our buddy list.
Now, we certainly understand that MSN has policies in place that need to be adhered to, but AOL contacted us on day one to proactively offer a solution for a possible issue on their network and things have been running fine on AIM as well as Yahoo and Gtalk. The only option we were given was to build our service on their SDK and then and only then would they lift the limit on our screen name.
So, unfortunately there are a lot of MSN users out there who will not be able to access IMified. We regret this but tried to do everything we could to rectify the situation. If you think this sucks as much as we do, send an email over to: email@example.com and tell them you want your IMified. If you signed up for us on MSN and would still like to use our service, please go ahead and signup from another network.
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